Privacy Policy
Last Updated: January 28, 2026
Introduction
MilPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Email Communications & Preferences
MilPay uses email to communicate with users about their accounts and the service.
We send two types of emails:
1. Transactional Emails (Required)
These are essential to operating your account and may include:
- Account verification and security messages
- Password resets
- Billing receipts and subscription notices
- Important service or policy updates
You will receive these emails regardless of marketing preferences.
2. Marketing & Product Updates (Optional)
With your consent, we may send emails about:
- Pricing changes
- New features or improvements
- Tips for using MilPay more effectively
You may opt in to these emails during signup or through your account settings.
Opting Out
You can unsubscribe from marketing emails at any time by:
- Clicking the "Unsubscribe" link in any email, or
- Updating your email preferences in your account settings
We do not sell or rent your email address to third parties.
Information We Collect
We collect information you provide directly, including:
- Account Information: Name, email address, and authentication credentials
- Financial Data: LES records, savings goals, debt information, and PCS budgets you enter
- Usage Data: How you interact with our service, including pages visited and features used
- Communication Preferences: Your email marketing opt-in/opt-out choices and consent metadata
How We Use Your Information
We use your information to:
- Provide and maintain the MilPay service
- Process your transactions and manage subscriptions
- Send you essential account and service-related communications
- Send marketing communications (only if you've opted in)
- Improve our service and develop new features
- Respond to support requests and customer inquiries
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and download your data
- Update or correct your information
- Delete your account and associated data
- Opt out of marketing communications at any time
- Request information about how your data is used
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we permanently remove your data within 30 days, except where we're required to retain it for legal purposes.
Third-Party Services
We use trusted third-party services to operate MilPay, including payment processing (Stripe) and email delivery. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Children's Privacy
MilPay is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email (to opted-in users) or through the service.
Contact Us
If you have questions about this Privacy Policy, please contact us through the in-app support feature or email us at support@milpay.app.